Refund and Returns Policy
Effective Date: February, 1st 2025
Thank you for shopping at Buyryte Store. We value your trust and are committed to providing a safe, private, and satisfying experience every time you shop with us at www.buyryte.com.
Due to the intimate nature of our products, we have specific policies in place to ensure the highest standards of hygiene, discretion, and customer service.
Returns & Exchanges
For health and hygiene reasons, we are unable to accept returns or exchanges on the following items unless they arrive damaged or defective:
Adult toys (vibrators, dildos, plugs, etc.)
Intimate or personal-use items
Lingerie and intimate apparel
Lubricants, oils, or personal care products
Condoms and other sexual wellness products
Items marked “Final Sale” or “Non-Returnable”
We do not resell returned intimate products to ensure every item remains 100% hygienic and safe.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or if you’ve received the wrong item, please contact us within 7 days of delivery. To help us resolve the issue quickly, please include:
Your order number
A brief description of the problem
Clear photos or a video of the item and packaging
Email this information to support@buyryte.com.
Once reviewed and approved, we’ll offer:
A replacement (if available)
A full refund
Store credit (optional)
We may request the return of the defective item before issuing a replacement or refund.
Refunds
Approved refunds will be processed back to your original method of payment within 5–10 business days. You’ll receive a confirmation once your refund has been issued.
Note: Shipping fees are non-refundable unless the issue was due to our error.
Order Cancellations
If you need to cancel your order, please contact us within 1 hour of placing it. After this period, we cannot guarantee cancellation as processing may have already begun.
Discreet Packaging Guarantee
Your privacy is important to us. All orders from Buyryte Store are shipped in plain, unmarked packaging with no indication of the contents or our brand on the outside.
Contact Us
If you have any questions, feel free to reach out:
📧 Email: support@buyryte.com
🌐 Website: www.buyryte.com